"Our operations are fully digitalized and we rely heavily on real time data transfer between retail branches and the head office to fulfill various business activities including procurement, logistics, promotion and internal communications. Therefore network infrastructure and stability plays a critical role. We ever encountered poor experience from previous service provider that affected our operations. It is only after we adopted HKNet’s SecureNet IP-VPN Service in 2006 that our needs are truly satisfied. HKNet has proven its high level of quality service in customer care and excellent network performance and we are now extending the services to firewall."

 

"HKNet is now our main connection to the Internet. Our headquarters team is able to work more effectively since our Internet connection issues have been resolved. We are impressed by HKNet’s account servicing and also appreciate the immediate response whenever we call their technical team for support. Since these installations are often time critical, it's very comforting to know that I can get to someone in minutes. We believe this high efficiency helps differentiate us from other competitors."