MONITOR YOUR SYSTEMS’ HEALTH WITH

PREMIUM IT SUPPORT SERVICES

  DEDICATED INTERNET

DEDICATED INTERNET

Speed up your business with exceptionally low latency, and reliable IP connectivity services using NTT Communications Tier 1 IP backbone.

  ENTERPRISE IP-VPN

ENTERPRISE IP-VPN

Utilise secure MPLS IP-VPN network to connect your branch offices.

  DATA CENTER

DATA CENTER

Bolster your IT infrastructure with our ISO-certified colocation service.

  CARRIER ETHERNET

CARRIER ETHERNET

Enjoy industry-leading round-trip latency and network connectivity services coverage across major countries in Asia with Carrier Ethernet.

  ABOUT US

ABOUT US

  RESOURCES

RESOURCES

Learn more about our services

Managed Services

Infrastructure monitoring is vital, especially when a single network or server outage can mean revenues and reputation lost. An unstable infrastructure can also be a big turn off for customers and investors. With HKNet Managed Services, our dedicated IT Support professionals will be responsible for data center management, allowing you to focus on your core business and benefit from our hassle-free service.

We provide a wide range of Managed Services, from smart hand services, infrastructure monitoring and audit, reporting, fault handling, vendor coordination to configuration on changes. These ensure you are always one step ahead of IT infrastructure problems.

 

Key Benefits

  • Hassle-free operation support with our 24 x 7 professional technical support team and versatile services. You can simply offload all your routine IT monitoring and data center management tasks and focus the resources on your core business.
  • Enjoy flexible options for our managed services that best fit your diverse business needs, including a range of Lite, Standard to highly customizable premium packages, choice of onsite support at your office or from our data center, and the ability select a single service up to comprehensive IT outsourcing and infrastructure management services.
  • Stay in control of our real-time operations with an online dashboard at our customer portal.
  • Gain insights on utilization and activities for your record with our monthly performance reports. In addition, we offer off-premise managed services as well as global operation management for your entire IT environment that go beyond your data center.
  • For details, please visit: NTT Communication website

 

Smart Hand Services

Our Smart Hand Services enable you to enjoy fully managed and hassle-free support for your equipment housed in our data center. Key services include:

  • Asset Management: For in/out logging, audit, stocking, packing and labeling.
  • Equipment Rack and Stack: For equipment installation and relocation, reseating or replacing pre-configured components that are hot-swappable or highly modular.
  • Cabling: Offers in-rack power and network cabling services to ensure that your cabling is organized neatly for good air flow through the servers.
  • Reporting: Covers access logs, power consumption and service history to provide an overview for the management of operations.

 

Uncovering the Critical Factors for Selecting and Evaluating Data Center Service Providers

WHITEPAPER: Uncovering the Critical Factors for Selecting and Evaluating Data Center Service Providers

NTT Communications has recently commissioned a survey with Hong Kong based IT decision-makers to:

  • Reveal the critical factors that IT decision-makers consider when selecting a potential data center service provider;
  • Understand the aspects of data centers that IT decision-makers considered as drivers of satisfaction; and
  • Survey NTT Communications existing customers on their satisfaction level towards its data center services in Hong Kong, and explore the factors crucial to sustaining service quality.

Download the whitepaper to learn more now!

 

 

 

 NTT Com Services

 Contact Us

Click here to complete the enquiry form,
We will get back to you shortly.

 

Thank you for your inquiry.
Please fill in the following information and our customer representative will get back to you shortly.

Salutation*

First Name*

Last Name*

Job Title*

Email*

Phone*

Company Name*

Region*

Industry*

Language Preference*

Enquiry Type *

Additional Questions (max. 500 characters)

 

Verification Code*

Captcha

*Required fields