Managed Services
Need experts to ensure the health of your systems?

Your network and servers are crucial to your operations, so you should monitor and manage them closely and take immediate action if any problems arise. The experts at HKNet release you from these time- consuming and costly managed network tasks, ensuring the healthy operation of your business.

Why HKNet?
Flexible Options to Meet your Unique Environment
From our office hours to our 24 x 7 multi-language service levels, from our world-class data centre to onsite support at your office, from a single service to all-round IT infrastructure, we provide flexible managed server monitoring service options that fit your business needs.

Save Costs by Taking the Workload Off Your Internal Resources
By leveraging our expertise and work force, you can fully offload your routine and tedious IT monitoring tasks to us and focus your resources on your core business

NTT Communications – The Best Managed Services Provider
Our parent company, NTT Communications, was recognised as the Best Managed Services provider at the World Communications Awards and Telecom Asia Awards
Inheriting the quality management and services approach of our parent company, HKNet is geared to providing the best managed services in the region


 
 Service Features
Proactive Monitoring and Support
24 x 7 monitoring on your infrastructure and proactive alerts by our professional team
Versatile service provides you with hassle-free operation support, from configuration change request and fault handling to vendor coordination

Customer Portal
Provides overview of real-time operations on online dashboard

Performance Reports
Monthly report provides insights on utilisation and activities for your records

Cost Efficient
Limited monthly charge provides unlimited change requests